EFAIZENT
Network
( LA 0004838 - X
)
No. 29. Lorong Bunga Bakawali 4,
Taman Penampang,
Batu 2 1/2. Jalan Penampang,
88200 Kota Kinabalu, Sabah.
Malaysia.
Phone : 088 - 456361
Fax : 088 - 456362
Mobile Phone : 019 - 8813858
TMNET Streamyx basic
package is applicable for personal application only.
02.
Minimum subscription
period is 12 months for all packages except with modem rental and
other promotion packages.
03.
Service is subject to
availability and technical testing.
04.
Speed of service is on
best effort basis.
05.
Customer is NOT ALLOWED
to change the telephone number ( connecting to tmnet streamyx )
before installation of service.
06.
Customer is responsible
for internal wiring, NIC card and networking.
07.
For tmnet streamyx
in-a-box & without modem package :
Auto account activation
is 7-days from the date of registration for self-collection and
10-days for courier.
RM 88 installation fee
is applicable only if installation assistance is required.
For account activation,
SMS to STXACTV<---space--->Login ID and send to 33535 three ( 3 )
days after registration. Each reply message from TM Net will be
charged RM 0.30 to customer’s mobile phone postpaid account or
deducted from their prepaid balance. Telco SMS charges for each
message sent is charged separately.
The mobile number used
must match the mobile number written in the registration form.
Customer may use another mobile number if a personal one is not
available.
Streamyx in-a-box
courier service charges are RM 14 for Peninsular Malaysia and RM 25
for Sabah / Sarawak.
08.
1st bill
received will include the following fees :
RM 75 for activation.
RM 88 for installation (
if applicable ).
First and 2nd
month advanced subscription fee.
09.
For account activated on
every 29th, 30th or 31st, the
current charges for the month will be pro-rated.
10.
If customer terminates
TMNET Streamyx before the end of the minimum subscription period,
the customer must pay subscription fees of the remaining months and
return the modem. Pre-mature termination includes relocation of
premise.
11.
TMNET Streamyx bill must
be paid before the due date to avoid any service suspension. During
suspension period, TM Net will continue to charge for the monthly
subscription fee. RM10 reconnection fee will be charged upon service
reactivation.
